Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • Terms and Conditions ***

    The following Terms and Conditions apply to the use of this Website as well as all transactions conducted through the site. Easysim4u is an authorized reseller for T-Mobile services and products and when you contract any service or product through this website you agree with these terms and conditions and with T-Mobile’s Terms and Conditions, available on the following link:

    https://www.t-mobile.com/Templates/Popup.aspx?PAsset=Ftr_Ftr_TermsAndConditions&print=trueTop of Form

     

    Easysim4u Terms & Conditions7 T-Mobile USA, Inc.

    Bottom of Form

     

    • Legal Notice
    • All notices from EASYSIM4U to You may be posted on our website and/or social medias, as well as sent by e-mail and they can be enforced immediately. Notices from You to EASYSIM4U shall be made either by e-mail, sent to the electronic address we provide on our WEBsite, or first class mail to our P.O.Box.
    • Copyright
    • All content appearing on this website is the property of: 

      Easysim4u Telecom Services LLC.
      San Francisco Bay Area, CA.


    Copyright © 2014-2017 EASYSIM4U. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this website so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2014-2017 EASYSIM4U. All rights reserved.

    • Trademarks
    • All brand, product, service, and process names appearing on this website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by EASYSIM4U. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of EASYSIM4U or any third party, except as expressly granted herein.
    • Use of website
    • This website may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. EASYSIM4U and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if EASYSIM4U believes that customer conduct violates applicable law or is harmful to the interests of EASYSIM4U and its subsidiaries.
    • Services

    Multiple reasons can affect the quality of services offered on this website. Domestic and international voice and data services depend upon third party companies and Easysim4u has no control over them. Easysim4u will work to establish the good quality of the service as soon as possible, but Easysim4u is not responsible for any failure of service. Some phone devices can have its settings blocked to international network. The customer is responsible to ensure that his/her device is 100% functional and it is compatible with T-Mobile’s and partners network.

    EASYSIM4U Telecom Services LLC is an American Corporation that rents sim cards for travelers in order to provide wireless services within the American territory. All of our sim cards are intended to be used in the US territory only.

    • Privacy Policy

    EASYSIM4U usage of personal information that you may submit to EASYSIM4U through this Website is governed by the EASYSIM4U Privacy Policy.

    • Consumer Agreement

    Requests to change anything on the original order, no matter how simple or complex are the requests, are subjected to surcharges with different amounts than the ones shown on the website plus extra fees.

    • Shipping & Delivery
    • EASYSIM4U ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, EASYSIM4U ships merchandise to Brazil. The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier. For shipping to Brazil we offer tracking number only to “Sedex” delivery option. For shipping to US we don’t offer tracking number to “Orlando Express” delivery option.
    • International roaming

    T-Mobile guarantees 2G speed within the countries bellow. In many cases T-Mobile deliveries 3G and 4G based on the roaming agreement with the local carriers.

    North America & Caribbean

    Anguilla

    Antigua and Barbuda

    Aruba

    Bahamas

    Barbados

    Bermuda

    Bonaire

    British Virgin Islands

    Canada

    Cayman Islands

    Curacao (Netherlands/Dutch Antilles)

    Dominica

    Dominican Republic

    Grenada

    Guadeloupe

    Haiti

    Jamaica

    Martinique

    Mexico

    Montserrat

    Netherlands Antilles

    Sint Maarten

    St. Barthelemy

    St. Kitts and Nevis

    St. Lucia

    St. Martin

    St. Vincent and the Grenadines

    Trinidad and Tobago

    Turks and Caicos Islands

     

    South & Central America

    Argentina

    Bolivia

    Chile

    Colombia

    Costa Rica

    Easter Island

    Ecuador

    El Salvador

    French Guiana

    Guatemala

    Guyana

    Honduras

    Nicaragua

    Panama

    Paraguay

    Peru

    Suriname

    Uruguay

    Venezuela

     

    Europe

    Aland Islands

    Albania

    Alderney

    Armenia

    Austria

    Belarus

    Bosnia

    Belgium

    Bulgaria

    Canary Islands

    Croatia

    Cyprus

    Czech Republic

    Denmark

    England

    Estonia

    Faroe Islands

    Finland

    France

    Germany

    Greece

    Guernsey

    Hungary

    Iceland

    Ireland

    Isle of Man

    Italy

    Jersey

    Latvia

    Liechtenstein

    Lithuania

    Luxembourg

    Macedonia

    Malta

    Moldova

    Monaco

    Montenegro

    Netherlands

    Northern Ireland

    Norway

    Poland

    Portugal

    Romania

    Russia

    San Marino

    Sark

    Scotland

    Serbia

    Slovakia

    Slovenia

    Spain

    Svalbard

    Sweden

    Switzerland

    Turkey

    Ukraine

    Vatican City

    Wales

     

    Asia & the Pacific

    Afghanistan

    Azerbaijan

    Australia

    Cambodia

    China

    Christmas Island

    Georgia

    Guam

    Hong Kong

    India

    Indonesia

    Japan

    Kazakhstan

    Kyrgyzstan

    Macau

    Malaysia

    New Zealand

    Pakistan

    Philippines

    Singapore

    South Korea

    Sri Lanka

    Taiwan

    Thailand

    Turkmenistan*

     

    Africa & Middle East

    Bahrain

    Egypt

    Ghana

    Iraq

    Israel

    Kenya

    Kuwait

    Qatar

    Saudi Arabia

    South Africa

    Uganda

    United Arab Emirates

    Zambia

    • Warranties
    • The Content included in this website has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this website. EASYSIM4U makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the website or Content, or the suitability, functionality, or operation of this Website or its Content. By using this website, you assume the risk that the Content on this website may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. EASYSIM4U SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL EASYSIM4U BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

      -- OR Depending on State -- 

      The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Website is provided by the advertiser or manufacturer only, and not by EASYSIM4U. 

      The references and descriptions of products or services within the Website materials are provided "as is" without any warranty of any kind, either express or implied. EASYSIM4U is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Website or of any of the products or services described hereon. 

      The descriptions of, and references to, products, services and companies on this Website are the sole responsibility of the companies providing the information ("advertisers"), and not EASYSIM4U. 

      The inclusion of material on this server does not imply any endorsement by EASYSIM4U, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. 

      A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although EASYSIM4U tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

     

    • Return Policy - Cancellation and refund

    1. Non-activated sim cards

    1.1 Easysim4u will cancel the order and refund the order amount deducting the shipping and handling costs plus USD3 per sim card, if the order was already shipped and it is within the delivery range contracted; when The Postal Service is not able to deliver the order due to the following circumstances, but not only, wrong or insufficient address, postman not answered, order refused, not claimed, change of address, unknown, away, unknown address, etc.

    1.2 Easysim4u will cancel the order and refund the total amount when The Postal Service did not deliver the order within the delivery range contracted

    1.3 Easysim4u will cancel the order and issue a partial refund deducting shipping and USD3 per sim card when customer does not indicate the activation date at the moment of purchase.

    All requests must be sent to financeiro@easysim4u.com and are subjected by approval.

     

    2. Active sim cards

    2.1 Easysim4u will cancel the order and refund the total amount when the sim card does not perform its functionality ONLY WHEN customer contacts The Support Team at support@easysim4u.com or through the link www.chat.easysim4u.com within 48 hours of the activation of the defective sim card requesting the cancelation.

    2.2 Easysim4u will cancel the order and issue a partial refund when customer does not contact The Support Team at support@easysim4u.com or through the link www.chat.easysim4u.com within 48 hours of the activation of the defective sim card requesting the cancelation.

    Any other channel of communication other than suporte@easysim4u.com and www.chat.easysim4u.com WILL NOT be accepted to request cancelations and or refund.

    • VOID WHERE PROHIBITED:
      Although the information on this Website is accessible worldwide, not all products or services discussed in this Website are available to all persons or in all geographic locations or jurisdictions. EASYSIM4U and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Website is void where prohibited. 

      GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of EASYSIM4U shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. 

      MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and EASYSIM4U with respect to this Website. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and EASYSIM4U with respect to this Website. No modification of the Terms and Conditions shall be effective unless it is authorized by EASYSIM4U. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

     

    ***Por se tratar de uma empresa registrada nos Estados Unidos, os termos e condições são apresentados no idioma local. A tradução livre pode acarretar dúvidas de interpretação. Em caso de dúvidas, favor entrar em contato com a Easysim4u para esclarecimentos.