Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from EASYSIM4U to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to EASYSIM4U shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    SP 11-3135-5727

    RJ 21-3175-2122

    San Francisco, CA.

    Delivery shall be deemed to have been made by You to EASYSIM4U five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of:

    EASYSIM4U
    SP 11-3135-5727

    RJ 21-3175-2122

    San Francisco, CA.

    Copyright © 2014-2017 EASYSIM4U. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2014-2017 EASYSIM4U. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by EASYSIM4U. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of EASYSIM4U or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. EASYSIM4U and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if EASYSIM4U believes that customer conduct violates applicable law or is harmful to the interests of EASYSIM4U and its subsidiaries.

    A qualidade do sinal de celular e dados pode variar de acordo com o local em que o cliente se encontrar dentro dos Estados Unidos. Os serviços de chamadas internacionais entre Estados Unidos e Brasil, ou vice-versa, dependem da rede de telecomunicações brasileira, estando estes serviços sujeitos ao bom funcionamento da mesma. No caso de falha no sistema, trabalharemos o mais rápido possível para reestabelece-los. Easysim4u não é responsável por falhas nas redes de telecomunicações americana e/ou brasileira.

    Alguns smartphones brasileiros podem vir com a configuração bloqueada para rede de dados americana. Nesses casos, que são raros, é de suma importância o contato com nosso suporte técnico para que ajudemos na configuração do aparelho e o serviço seja 100% funcional.

    Easysim4U é uma empresa americana, que oferece o serviço de aluguel de chips para voz, sms e dados, para diferentes períodos em que você estiver nos Estados Unidos.

    EASYSIM4U Telecom Services LLC is an American Corporation that rents sim cards for travellers in order to provide wireless services within the American territory. All of our sim cards are intended to be used in the US territory only.



  • Privacy Policy
  • EASYSIM4U use of personal information that you may submit to EASYSIM4U through this Web site is governed by the EASYSIM4U Privacy Policy.



  • Consumer Agreement
  • Alterações nos pedidos
    Toda e qualquer alteração em pedidos já gerados, independente da quantidade e tipo, estará sujeita à cobrança de valores extras e diferentes dos refletidos no site no momento da compra original, além das taxas e tarifas de serviços.


  • Shipping & Delivery
  • At this time, EASYSIM4U ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, EASYSIM4U ships merchandise to Brazil.

    The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    O serviço de entregas de chips, tanto no território brasileiro, como no território americano, são feitos por empresas postais locais, ficando esse serviço sujeito aos termos e condições de tais empresas.

    Não fornecemos código de rastreio para frete normal, apenas para sedex e para os fretes US (3-DAY US e Overnight). O frete Orlando Express não gera rastreio, pois trata-se de uma entrega em mãos (deixamos um envelope no endereço informado pelo cliente, dentro da região de cobertura desse frete).



  • International
  • ROAMING INTERNACIONAL.

    Garantimos a velocidade de 2G nos 140 países abaixo, porém é bastante provável que atinjam 3G ou 4G em velocidade em alguns deles de acordo com os contratos que a T-Mobile possui com cada um.

    North America & Caribbean

    Anguilla

    Antigua and Barbuda

    Aruba

    Bahamas

    Barbados

    Bermuda

    Bonaire

    British Virgin Islands

    Canada

    Cayman Islands

    Curacao (Netherlands/Dutch Antilles)

    Dominica

    Dominican Republic

    Grenada

    Guadeloupe

    Haiti

    Jamaica

    Martinique

    Mexico

    Montserrat

    Netherlands Antilles

    Sint Maarten

    St. Barthelemy

    St. Kitts and Nevis

    St. Lucia

    St. Martin

    St. Vincent and the Grenadines

    Trinidad and Tobago

    Turks and Caicos Islands

     

    South & Central America

    Argentina

    Bolivia

    Brazil (vendido só para americanos viajando ao Brasil)

    Chile

    Colombia

    Costa Rica

    Easter Island

    Ecuador

    El Salvador

    French Guiana

    Guatemala

    Guyana

    Honduras

    Nicaragua

    Panama

    Paraguay

    Peru

    Suriname

    Uruguay

    Venezuela

     

    Europe

    Aland Islands

    Albania

    Alderney

    Armenia

    Austria

    Belarus

    Bosnia

    Belgium

    Bulgaria

    Canary Islands

    Croatia

    Cyprus

    Czech Republic

    Denmark

    England

    Estonia

    Faroe Islands

    Finland

    France

    Germany

    Greece

    Guernsey

    Hungary

    Iceland

    Ireland

    Isle of Man

    Italy

    Jersey

    Latvia

    Liechtenstein

    Lithuania

    Luxembourg

    Macedonia

    Malta

    Moldova

    Monaco

    Montenegro

    Netherlands

    Northern Ireland

    Norway

    Poland

    Portugal

    Romania

    Russia

    San Marino

    Sark

    Scotland

    Serbia

    Slovakia

    Slovenia

    Spain

    Svalbard

    Sweden

    Switzerland

    Turkey

    Ukraine

    Vatican City

    Wales

     

    Asia & the Pacific

    Afghanistan

    Azerbaijan

    Australia

    Cambodia

    China

    Christmas Island

    Georgia

    Guam

    Hong Kong

    India

    Indonesia

    Japan

    Kazakhstan

    Kyrgyzstan

    Macau

    Malaysia

    New Zealand

    Pakistan

    Philippines

    Singapore

    South Korea

    Sri Lanka

    Taiwan

    Thailand

    Turkmenistan*

     

    Africa & Middle East

    Bahrain

    Egypt

    Ghana

    Iraq

    Israel

    Kenya

    Kuwait

    Qatar

    Saudi Arabia

    South Africa

    Uganda

    United Arab Emirates

    Zambia




  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. EASYSIM4U makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. EASYSIM4U SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL EASYSIM4U BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by EASYSIM4U.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. EASYSIM4U is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not EASYSIM4U.

    The inclusion of material on this server does not imply any endorsement by EASYSIM4U, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although EASYSIM4U tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • Cancelamento e reembolso.

    1. Sim cards ainda não ativados
    1.1 O cancelamento será feito e o reembolso terá o valor de frete descontado e o valor da unidade do sim card descontado (USD3 por sim card), caso o sim card já tenha sido enviado e a entrega esteja dentro do prazo contratado pelo cliente. A solicitação do de cancelamento deverá ser feita através do envio de um e-mail para financeiro@easysim4u.com
    1.2 O cancelamento será feito e o reembolso não terá desconto algum, caso o prazo de entrega, informado em nosso site, contratado pelo cliente não tenha sido respeitada pela Empresa de Correios e Telégrafos.
    1.3 O cancelamento será feito e o reembolso terá o valor de frete e o valor da unidade do sim card (USD3 por sim card) descontado, caso a Empresa de Correios e Telégrafos tenha tentado entregar o produto, mas por qualquer motivo a mesma não tenha sido possível, tais como, mas não apenas, endereço insuficiente ou incorreto, carteiro não atendido, recusado, não reclamado, mudou-se, desconhecido, viajando, não existe o número indicado, etc.
    1.4 O cancelamento será processado e o reembolso será feito de forma parcial, caso o cliente não informe a data de ativação do sim card no momento da compra. O reembolso, nesse caso, terá o valor de frete e o valor da unidade do sim card (USD3 por sim card) descontados.


    2. Sim cards já ativos
    2.1 O cancelamento será processado e o reembolso será feito de forma integral, caso o sim card apresente alguma falha e a mesma seja informada ao nosso Time Suporte em até 48 horas da ativação do sim card. O Time Suporte é contatado SOMENTE através do e-mail suporte@easysim4u.com ou através do link www.chat.easysim4u.com. Qualquer outra forma de comunicação não será aceita para que o reembolso seja processado.
    2.2 O cancelamento será processado e o reembolso será feito de forma parcial, caso não haja comunicação entre o cliente e o nosso Time Suporte dentro de 48 horas de ativação do sim card, pelos canais de comunicação citados no ponto 2.1. O reembolso parcial será do valor total do pedido, descontando o valor de USD1 por dia não utilizado.

     



  • Store Hours
  • Horário de atendimento (horário de Brasilia/Brasil)
    Atendimento ao cliente
    Segunda à Sexta: 08:00 às 19:00
    Sábado: 08:00 às 16:00
    Domingo: sem funcionamento

    Suporte por e-mail
    Segunda à Sexta: 08:00 às 00:00
    Sábado, Domingo e Feriados: 0800 às 17:00

    Suporte por chat
    Segunda à Sexta: 09:00 às 21:00
    Sábado, Domingo e Feriados: 09:00 às 16:00


  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. EASYSIM4U and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of EASYSIM4U shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and EASYSIM4U with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and EASYSIM4U with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by EASYSIM4U. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.